Langston Group
Administrative Coordinator
WE’RE LOOKING FOR A GENUINE TEAM PLAYER
Join Our Team as aN Administrative Coordinator!
Are you a detail-oriented professional who thrives on organization, communication, and making a positive impact? At Langston Group, we’re looking for a dynamic Administrative Coordinator to play a vital role in empowering our agents, delighting our clients, and keeping our team running smoothly.
In this multifaceted role, you’ll wear many hats:
Agent Champion: Provide tailored administrative and operational support to help our agents succeed, from coordinating transactions to managing deadlines and preparing listings. Your contributions will directly fuel the growth and success of the team.
Client Care Expert: Serve as the friendly, professional bridge between our agents and clients, ensuring smooth communication and memorable client experiences. From tracking milestones to planning celebratory events, you’ll bring warmth and clarity to every interaction.
Team Efficiency Guru: Keep our team organized and connected by managing office operations, maintaining schedules, and following established procedures to maximize productivity. You’ll be the glue that holds everything together, fostering a collaborative and supportive environment.
We’re seeking someone who is proactive, detail-oriented, and passionate about creating positive experiences for both clients and colleagues. If you love multitasking, solving problems, and being part of a team that values professionalism, care, and growth, this is the opportunity for you!
Take the next step in your career and help us continue to deliver excellence at Langston Group. Apply today to become our Administrative Coordinator and be part of something truly special!
$50,000 Starting salary
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AGENT SUPPORT: Empowering Our Agents to Shine
You are the backbone of our team’s success, providing tailored administrative support to each agent based on their unique needs and tier level. From coordinating property listings to managing transactions and key deadlines, your role ensures our agents stay organized, efficient, and focused on delivering exceptional results. With your contributions, the entire team thrives and grows together.
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Client Support: Delivering Exceptional Care
Caring for our clients is at the heart of what we do. As the primary bridge between our agents and clients, you will ensure smooth communication and provide solutions with professionalism and warmth. From celebrating milestones to guiding clients through their journey, your clear communication, problem-solving skills, and kind demeanor will make every interaction meaningful and memorable.
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Team Support: Keeping the Team Connected and Productive
You are the orchestrator of efficiency and collaboration within our team. By following established systems and procedures, you’ll manage office operations, prepare for meetings, and support seamless interactions within Langston Group and with our partners. Your role fosters a positive, productive environment where everyone is equipped to succeed and grow.
Prioritized Support: Assist agents with tasks based on tiered priorities to enhance team efficiency.
Transaction Oversight: Organize and maintain contract files, ensuring compliance with industry regulations.
Listing Assistance: Prepare polished listings by coordinating photography, drone shoots, and promotional activities.
System Management: Handle listing setups and updates using platforms like Skyslope to keep records accurate and compliant.
Appointment Coordination: Schedule and oversee key meetings, closings, walkthroughs, and other client-related appointments.
Client Interaction Support: Attend client appointments to take notes, collect signatures, and assist with client-facing needs.
Tracking Deadlines: Monitor critical dates and keep agents organized and punctual.
Content Updates: Regularly update agent listings and other content for a strong online presence.
Office Organization: Maintain up-to-date boards for contracts, listings, and upcoming properties to streamline team operations.
agent support Details
Client Experience Management: Serve as the primary point of contact for visitors and clients, ensuring a warm and welcoming atmosphere.
Celebrating Clients: Track and commemorate birthdays, home anniversaries, and other milestones with personalized cards and gifts.
Journey Guidance: Keep clients informed throughout their transactions, providing updates, reminders, and clear instructions.
Local Recommendations: Offer insights and advice to help clients unfamiliar with the area feel comfortable and informed.
Clear Communication: Manage emails with clients, collecting signatures and sharing instructions, checklists, and updates as needed.
Feedback Gathering: Encourage and guide clients in leaving reviews, ensuring a positive online reputation.
Client Events: Plan and execute open houses, celebration events, and other gatherings to foster strong relationships.
client support Details
Hello, World!
Strategic Collaboration: Work with Marketing & Operations to address team needs and drive business growth.
Brand Advocacy: Uphold LG’s brand values and demonstrate the 7 promises through daily actions.
Operational Expertise: Maintain proficiency in team systems, processes, and software to ensure smooth operations.
Administrative Tasks: Manage filing, reporting, presentation preparation, team meetings, and office supply inventory.
Calendar Oversight: Maintain and organize the team calendar, proactively tracking deadlines and upcoming events.
Cross-Team Communication: Attend meetings with agents, vendors, and partners to ensure alignment and information flow.
Financial Reporting: Assist in tracking and updating financials and expense reports with precision.
Team Engagement: Plan and lead team-building activities to promote morale, collaboration, and a positive work environment.
Process Improvement: Identify and implement ways to enhance office efficiency and client service.
team support Details
